Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : .Net Full Stack Development

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system issues and implement effective resolutions.
• Document troubleshooting steps and solutions to build a knowledge base for future reference.
• Assist in the continuous improvement of support processes and tools to enhance service delivery.
• Provide timely updates and communicate effectively with stakeholders regarding issue status and resolution progress.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in .Net Full Stack Development.
• Experience with front-end and back-end development frameworks related to .Net Full Stack Development.
• Strong problem-solving skills to diagnose and resolve complex software issues.
• Familiarity with debugging tools and techniques to analyze application behavior.
• Ability to work with databases and understand data flow within applications.
• Good communication skills to collaborate with team members and stakeholders effectively.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in .Net Full Stack Development.
• This position is based at our Pune office.
• A 15 years full time education is required.
  
  

, 15 years full time education