Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP BTP Integration Suite

Good to have skills : NA

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain reliability and efficiency within the business environment.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure timely resolution of system issues.
• Document findings and solutions to support knowledge sharing within the team.
• Assist in the continuous improvement of support processes and tools.
• Provide guidance and support to junior team members to foster their development.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP BTP Integration Suite.
• Experience with integration technologies and middleware platforms related to SAP environments.
• Strong problem-solving skills with the ability to analyze complex system interactions.
• Familiarity with monitoring tools and techniques to detect and diagnose system issues.
• Ability to communicate technical information clearly and effectively to diverse stakeholders.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in SAP BTP Integration Suite.
• This position is based at our Pune office.
• A 15 years full time education is required.
  
  

, 15 years full time education