Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Spring Boot

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system dependencies and impact of issues.
• Document findings and resolutions to build a knowledge base for future reference.
• Assist in the continuous improvement of support processes and tools.
• Provide timely updates and communicate effectively with stakeholders regarding issue status.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Spring Boot.
• Strong understanding of application lifecycle management and troubleshooting techniques.
• Experience with monitoring tools and log analysis to diagnose system issues.
• Ability to work with databases and understand query optimization.
• Familiarity with RESTful services and microservices architecture.
• Good problem-solving skills and ability to work under pressure in a fast-paced environment.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Spring Boot.
• This position is based at our Pune office.
• A 15 years full time education is required.
  
  

, 15 years full time education