Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Site Reliability Engineering
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve incidents, ensuring the reliability and performance of applications, and continuously improving system processes to enhance user experience. You will engage in proactive monitoring and maintenance of systems, contributing to a culture of excellence and innovation within the organization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for system reliability and performance.
- Engage in knowledge sharing sessions to foster team collaboration and growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Site Reliability Engineering.
- Strong understanding of incident management and response strategies.
- Experience with monitoring tools and performance tuning.
- Familiarity with cloud infrastructure and deployment processes.
- Ability to write scripts for automation and system management.
Additional Information:
- The candidate should have minimum 3 years of experience in Site Reliability Engineering.
- This position is based at our Pune office.
- A 15 years full time education is required.
, 15 years full time education
