Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP FI S/4HANA Accounting

Good to have skills : NA

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system irregularities and ensuring smooth operation of critical applications. The position demands continuous monitoring, detailed analysis, and collaboration with different teams to maintain system stability and performance, contributing to the overall efficiency of business processes.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure timely resolution of system issues.
• Document and communicate findings and solutions clearly to stakeholders.
• Assist in the continuous improvement of support processes and tools.
• Provide guidance and support to junior team members to foster their development.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP FI S/4HANA Accounting.
• Strong analytical and problem-solving abilities related to financial accounting systems.
• Experience in troubleshooting and resolving issues within enterprise resource planning environments.
• Ability to interpret and analyze system logs and error messages effectively.
• Familiarity with business process flows and their impact on system performance.
• Excellent communication skills to interact with technical and non-technical stakeholders.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in SAP FI S/4HANA Accounting.
• This position is based at our Nagpur office.
• A 15 years full time education is required.
  
  

, 15 years full time education