Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Concur
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software applications, all while maintaining a focus on delivering exceptional service to users and stakeholders.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage with users to gather feedback and identify areas for improvement in software applications.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Concur.
- Strong analytical and problem-solving skills to address software issues effectively.
- Experience with troubleshooting and resolving application-related problems.
- Familiarity with business process management and workflow optimization.
- Ability to communicate technical information clearly to non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP Concur.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
, 15 years full time education
