Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Node.js

Good to have skills : NA

Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance team knowledge. - Engage with users to gather feedback and understand their needs for system improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Node.js. - Strong understanding of application support methodologies and best practices. - Experience with debugging and troubleshooting software issues. - Familiarity with version control systems such as Git. - Knowledge of database management and querying languages. Additional Information: - The candidate should have minimum 3 years of experience in Node.js. - This position is based at our Coimbatore office. - A 15 years full time education is required., 15 years full time education