Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Electronic Medical Records (EMR)
Good to have skills : NA
Minimum 2 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all components function seamlessly. You will also be responsible for documenting solutions and providing support to users, ensuring that their experience with the software is efficient and effective. Your role will require a keen eye for detail and a proactive approach to problem-solving, as you work to maintain the integrity of the systems in place.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of new software features.
- Provide training and support to end-users to enhance their understanding of the systems.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Electronic Medical Records (EMR).
- Strong understanding of software troubleshooting techniques.
- Experience with system performance monitoring tools.
- Ability to document processes and solutions clearly.
- Familiarity with database management and query languages.
Additional Information:
- The candidate should have minimum 2 years of experience in Electronic Medical Records (EMR).
- This position is based at our Chennai office.
- A 15 years full time education is required.
