Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Snowflake Data Warehouse

Good to have skills : Software Development

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system dependencies and impact of issues.
• Document troubleshooting steps and resolutions to build a knowledge base for future reference.
• Assist in the implementation of process improvements to enhance system stability and support efficiency.
• Support junior team members by sharing knowledge and providing guidance when needed.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Snowflake Data Warehouse.
• Experience with data integration and management within cloud-based data platforms.
• Strong problem-solving skills with the ability to analyze complex system issues.
• Familiarity with database performance tuning and query optimization techniques.
• Ability to work with monitoring tools to detect and diagnose system anomalies.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Snowflake Data Warehouse.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.