Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Integrated Business Planning (IBP)
Good to have skills : Energy
Minimum 2 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions to enhance knowledge sharing within the team.
- Assist in the implementation of system updates and improvements to optimize performance.
- Support junior team members by providing guidance and sharing expertise.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Integrated Business Planning (IBP).
- Good To Have Skills: Experience with Energy.
- Strong analytical skills to diagnose and resolve software issues effectively.
- Ability to work with multiple system components and understand their interdependencies.
- Excellent communication skills to interact with technical and non-technical stakeholders.
- Familiarity with monitoring tools and incident management processes.
Additional Information:
- The candidate should have minimum 2 years of experience in SAP Integrated Business Planning (IBP).
- This position is based at our HDC3C - SEZ office.
- A 15 years full time education is required.
