Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM TRIRIGA
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in IBM TRIRIGA.
- Strong analytical and problem-solving skills to diagnose and resolve application issues.
- Experience with system integration and data management.
- Familiarity with software development life cycle and application support methodologies.
- Ability to communicate effectively with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in IBM TRIRIGA.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
, 15 years full time education
