Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations
Good to have skills : AAAP (Accenture Advanced Analytics Platform)
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot software problems, analyzing system performance, and implementing solutions to enhance operational efficiency. You will also be responsible for monitoring system health and ensuring that all components function seamlessly, contributing to the overall success of the organization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for system operations.
- Provide training and support to junior team members to enhance their skills.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Enterprise Network Operations.
- Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform).
- Strong understanding of network protocols and architectures.
- Experience with troubleshooting network connectivity issues.
- Familiarity with monitoring tools and performance metrics.
Additional Information:
- The candidate should have minimum 3 years of experience in Enterprise Network Operations.
- This position is based at our Hyderabad office.
- A 15 years full time education is required., 15 years full time education
