Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft Robotic Process Automation Advanced

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with various stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of new processes to enhance system performance.
• Provide training and support to junior team members to foster a collaborative environment.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Microsoft Robotic Process Automation Advanced with Ui path.
• Strong analytical skills to diagnose and resolve software issues.
• Experience with system monitoring tools to ensure optimal performance.
• Ability to document processes and create user manuals for end-users.
• Familiarity with scripting languages to automate repetitive tasks.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Microsoft Robotic Process Automation Advanced.
• This position is based at our Hyderabad office.
• A 15 years full time education is required., 15 years full time education