Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Selenium

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system issues and implement effective resolutions.
• Document findings and solutions to support knowledge sharing and continuous improvement.
• Assist in the development and enhancement of support processes to improve efficiency.
• Provide guidance and support to junior team members to foster their professional growth.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Selenium.
• Experience in designing and executing automated test scripts to ensure software quality.
• Strong analytical skills to diagnose and troubleshoot complex application issues.
• Familiarity with software development life cycle and defect tracking tools.
• Ability to work with multiple technologies and integrate testing frameworks.
• Good communication skills to effectively collaborate with technical and non-technical stakeholders.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Selenium.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.
  
  

, 15 years full time education