Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : API Management
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve application-related problems, ensuring the smooth operation of essential services. You will engage in proactive monitoring and maintenance of systems, contributing to the overall efficiency and reliability of business operations. Your role will also require you to document findings and solutions, facilitating knowledge sharing within the team and enhancing the support process.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Engage in continuous learning to stay updated with the latest technologies and methodologies.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in API Management.
- Strong understanding of application support processes and methodologies.
- Experience with troubleshooting and resolving application issues.
- Familiarity with monitoring tools and techniques for system performance.
- Ability to collaborate effectively with cross-functional teams.
Additional Information:
- The candidate should have minimum 3 years of experience in API Management.
- No location constraints
- A 15 years full time education is required.
, 15 years full time education
