Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration, Enterprise Network Operations, Linux, Solarwinds Administration, Command Center Engineer
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business operations, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Microsoft Windows Server Administration, Linux, Enterprise Network Operations, Solarwinds Administration.
- Good To Have Skills: Experience with cloud-based services and virtualization technologies.
- Strong understanding of system security protocols and best practices.
- Familiarity with scripting languages for automation tasks.
- Experience in troubleshooting hardware and software issues.
Additional Information
- The candidate should have minimum 5 years of experience in Microsoft Windows Server Administration.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
