Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Intune
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of applications, all while maintaining a focus on delivering exceptional service to users and stakeholders.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in training and mentoring junior professionals to foster their development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Intune.
- Good To Have Skills: Experience with mobile device management solutions.
- Strong understanding of application support and troubleshooting methodologies.
- Familiarity with cloud services and their integration with business applications.
- Experience in scripting and automation to streamline support processes.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Intune.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
, 15 years full time education
