Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure Data Services
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Monitor system performance and implement improvements to prevent recurring issues.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Microsoft Azure Data Services.
- Experience with cloud infrastructure management and deployment within Microsoft Azure environments.
- Strong knowledge of data integration, storage, and processing services offered by Microsoft Azure.
- Ability to troubleshoot and resolve complex issues related to cloud-based data services.
- Familiarity with scripting and automation tools to streamline support tasks and improve system reliability.
Additional Information
- The candidate should have minimum 7.5 years of experience in Microsoft Azure Data Services.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
