Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Java Full Stack Development
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions to enhance knowledge sharing within the team.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their professional growth.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Java Full Stack Development.
- Strong knowledge of front-end and back-end technologies including Java, JavaScript, HTML, and CSS.
- Experience with application servers and database management.
- Ability to analyze and debug complex software issues effectively.
- Familiarity with version control systems and software development lifecycle.
- Good communication skills to interact with technical and non-technical stakeholders.
Additional Information
- The candidate should have minimum 3 years of experience in Java Full Stack Development.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
