Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Java Enterprise Edition
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to analyze and troubleshoot complex system issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to enhance performance and security.
- Support junior team members by sharing knowledge and providing guidance when needed.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Java Enterprise Edition.
- Strong understanding of application lifecycle management and support processes.
- Experience with debugging and troubleshooting enterprise-level software applications.
- Familiarity with monitoring tools and techniques to ensure system health and performance.
- Ability to analyze logs and system outputs to identify root causes of issues.
- Good communication skills to effectively collaborate with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Java Enterprise Edition.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
, 15 years full time education
