Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Netapp Storage Area Network (SAN) Administration
Good to have skills : AAAP (Accenture Advanced Analytics Platform)
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing system functionality and user experience. Your role will be pivotal in maintaining the integrity and reliability of the systems that are essential for business continuity.
Roles & Responsibilities
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and implement improvements proactively.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration.
- Strong understanding of storage management and data protection strategies.
- Experience with troubleshooting and resolving storage-related issues.
- Familiarity with backup and recovery solutions.
- Ability to work with performance monitoring tools.
Additional Information
- The candidate should have minimum 5 years of experience in Netapp Storage Area Network (SAN) Administration.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
