Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, resolving technical issues, and ensuring seamless operation of software systems.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Proactively monitor and maintain the health of critical business systems.
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
- Develop and maintain documentation for system configurations and troubleshooting procedures.
- Implement automation solutions to streamline support processes.
- Participate in on-call rotation to provide 24/7 support for critical systems.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in DevOps.
- Strong understanding of CI/CD pipelines and automation tools.
- Experience with cloud platforms such as AWS or Azure.
- Knowledge of containerization technologies like Docker and Kubernetes.
- Familiarity with monitoring and logging tools like Prometheus and ELK stack.
Additional Information:
- The candidate should have a minimum of 3 years of experience in DevOps.
- This position is based at our Coimbatore office.
- A 15 years full time education is required.
, 15 years full time education
