Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP ABAP Development for HANA

Good to have skills : Energy

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system stability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and address system issues effectively.
• Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
• Drive continuous improvement initiatives to optimize support processes and system reliability.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP ABAP Development for HANA.
• Good To Have Skills: Experience with Energy.
• Strong knowledge of SAP ABAP programming concepts and HANA database integration.
• Ability to analyze and troubleshoot complex software issues within SAP environments.
• Experience in performance tuning and optimization of SAP applications.
• Familiarity with debugging tools and techniques specific to SAP ABAP and HANA platforms.
  
  

Additional Information:

• The candidate should have minimum 5 years of experience in SAP ABAP Development for HANA.
• This position is based at our CDC2A - SEZ office.
• A 15 years full time education is required.