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Application Support Engineer
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PeopleSoft PeopleTools
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system performance.
Roles & Responsibilities:
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PeopleSoft PeopleTools
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system performance.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to develop their technical and problem-solving skills.
- Monitor system health and proactively identify potential risks to prevent disruptions.
- Must To Have Skills: Proficiency in PeopleSoft PeopleTools.
- Strong knowledge of PeopleSoft architecture and its components.
- Experience in troubleshooting and resolving complex application issues.
- Ability to analyze logs and system data to diagnose problems accurately.
- Familiarity with database management and query optimization related to PeopleSoft environments.
- Skilled in collaborating with cross-functional teams to implement effective solutions.
- The candidate should have minimum 5 years of experience in PeopleSoft PeopleTools.
- This position is based at our Chennai office.
- A 15 years full time education is required.
More Info
Key Skills
resolving complex application issues
Peoplesoft
About Company
Skills:
Docker, ROS, Python, Linux environments, Distributed systems troubleshooting, Monitoring and observability tools, ROS2, ASRS Fleet management systems, Localization navigation and mapping systems
Skills:
Monitoring Tools, Databricks Unified Data Analytics Platform, Troubleshooting and resolving complex issues within distributed data systems, Incident management processes