Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Multiplatform Front End Development React
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business needs.
- Mentor junior team members to enhance their problem-solving skills and technical knowledge.
- Drive continuous improvement initiatives to optimize support processes and system stability.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Multiplatform Front End Development React.
- Strong knowledge of front-end technologies including JavaScript, HTML5, and CSS3.
- Experience with debugging and troubleshooting complex software issues in multi-component environments.
- Familiarity with version control systems and collaborative development workflows.
- Ability to analyze system logs and performance metrics to identify root causes of issues.
- Skilled in communicating technical information effectively across diverse teams.
Additional Information:
- The candidate should have minimum 5 years of experience in Multiplatform Front End Development React.
- This position is based at our CDC2E - SEZ location.
- A 15 years full time education is required.
