Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Power Business Intelligence (BI)
Good to have skills : NA
Minimum 2 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all components function seamlessly. You will also be responsible for documenting solutions and providing insights to enhance system efficiency, all while maintaining a focus on delivering exceptional service to users and stakeholders.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for system support.
- Provide training and support to junior team members to enhance their skills.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Power Business Intelligence (BI).
- Strong analytical skills to assess system performance and identify areas for improvement.
- Experience with data visualization techniques to present findings effectively.
- Ability to troubleshoot and resolve software issues in a timely manner.
- Familiarity with database management and querying languages.
Additional Information:
- The candidate should have minimum 2 years of experience in Microsoft Power Business Intelligence (BI).
- This position is based at our Chennai office.
- A 15 years full time education is required.
