Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP PP Production Planning & Control Discrete Industries

Good to have skills : NA

Minimum 12 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions that ensure the smooth operation of critical applications. The position demands continuous engagement with system functionalities to maintain optimal performance and support business continuity in a dynamic environment.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Coordinate cross-functional efforts to streamline issue resolution and enhance system reliability.
• Mentor junior team members to foster skill development and knowledge sharing.
• Monitor system performance and proactively identify potential risks to prevent disruptions.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP PP Production Planning & Control Discrete Industries.
• Strong analytical skills to diagnose and troubleshoot complex system issues effectively.
• Experience in managing and supporting production planning processes within discrete manufacturing environments.
• Ability to collaborate with diverse teams to implement solutions that improve system efficiency.
• Excellent communication skills to articulate technical information clearly to stakeholders.
• Capability to adapt to evolving technologies and business requirements in a fast-paced setting.
  
  

Additional Information:

• The candidate should have minimum 12 years of experience in SAP PP Production Planning & Control Discrete Industries.
• This position is based at our Bhubaneswar office.
• A 15 years full time education is required.