Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle ADF
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain high service quality and reliability within a dynamic and fast-paced environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document findings and solutions to support knowledge sharing within the team.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle ADF.
- Strong problem-solving skills with the ability to analyze complex system issues.
- Experience in troubleshooting and debugging enterprise-level applications.
- Familiarity with software lifecycle and support methodologies.
- Ability to work effectively in a collaborative team environment.
- Good communication skills to interact with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Oracle ADF.
- This position is based at our BDC7A - SEZ location.
- A 15 years full time education is required.
