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Application Support Engineer

Application Support Engineer

Accenture

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Job Description

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Database Management

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

The AWS Dynamo Database Administrator (L2) is responsible for the administration, performance optimization, monitoring, security, backup, recovery, and high availability of Amazon Dynamo environments. The role provides advanced operational support for graph database platforms, resolves complex incidents, drives automation initiatives, and ensures database reliability, security, compliance, and operational excellence within AWS cloud environments.

Roles & Responsibilities:

Dynamo Database Administration

Administer and support Amazon Dynamo clusters and instances.

Configure and manage cluster scaling, replication, and failover.

Perform database provisioning, upgrades, patch validation, and lifecycle management.

Manage Gremlin and SPARQL query workloads.

Performance & Capacity Management

Analyze database performance bottlenecks and optimize query execution.

Monitor CPU, memory, storage, IOPS, and connection utilization.

Implement performance tuning and capacity planning recommendations.

Review graph data models and indexing strategies.

Monitor Dynamo environments using CloudWatch and enterprise monitoring tools.

Troubleshoot database availability, latency, replication, and connectivity issues.

Participate in Major Incident Management (P1/P2) and root cause analysis.

Develop operational dashboards and alerts.

Backup, Recovery & DR

Manage automated backups and snapshot lifecycle.

Execute database restore and recovery activities.

Support DR testing and validation exercises.

Maintain recovery procedures and runbooks.

Security & Compliance

Implement IAM-based access control and least-privilege access.

Configure encryption at rest and in transit using AWS KMS.

Address vulnerability remediation and security findings.

Required Technical Skills

AWS Dynamo Database

Dynamo Cluster Administration

Dynamo Backup & Restore

Dynamo Replication & Failover

Performance Tuning & Query Optimization

Professional & Technical Skills:

  • Must To Have Skills: Proficiency in Database Management.
  • Strong knowledge of database architecture, design, and implementation.
  • Experience in troubleshooting and resolving database-related incidents and performance issues.
  • Familiarity with backup, recovery, and disaster recovery procedures for databases.
  • Ability to work with change management processes and update technical documentation effectively.
  • Good communication skills to collaborate with vendors and internal teams.

Additional Information:

  • The candidate should have minimum 3 years of experience in Database Management.
  • This position is based at our Bengaluru office.
  • A 15 years full time education is required.


More Info

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Industry:
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Key Skills

Performance Tuning Query Optimization

Dynamo Backup Restore

Dynamo Replication Failover

Dynamo Cluster Administration

AWS Dynamo Database

About Company

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5-7 yrs
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