Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP BusinessObjects Data Services

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
• Document findings and solutions clearly to support knowledge sharing and future reference.
• Assist in the implementation of system updates and enhancements to improve performance and stability.
• Support junior team members by providing guidance and sharing best practices.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.
• Experience in data integration, transformation, and migration processes using SAP BusinessObjects Data Services.
• Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently.
• Familiarity with database management and query optimization techniques.
• Ability to work with monitoring tools and perform root cause analysis for system incidents.
• Good communication skills to effectively collaborate with technical and non-technical stakeholders.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in SAP BusinessObjects Data Services.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.