Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure DevOps
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of support processes to enhance service delivery.
- Document and communicate findings and solutions effectively to team members and stakeholders.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure DevOps.
- Must To Have Skills: Proficiency in BICEP/ARM.
- Experience into YAML, Terraform, CI/CD, Pipelines must have.
- Good Expertise in Power Shell
- Good To Have Skills: Experience with cloud-based application deployment and management.
- Strong understanding of continuous integration and continuous deployment practices and Kubernetes
- Familiarity with Agile methodologies and project management tools.
- Experience in scripting and automation to streamline processes.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Azure DevOps.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
