Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Aveva OSIsoft PI
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system reliability and performance. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring smooth operation of critical software infrastructure within the organization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions clearly to support knowledge sharing and future reference.
- Assist in the implementation of system updates and enhancements to improve overall functionality.
- Support junior team members by sharing expertise and providing guidance when necessary.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Aveva OSIsoft PI.
- Strong analytical skills to diagnose and resolve software issues effectively.
- Experience with system monitoring and performance tuning to ensure optimal operation.
- Ability to work with various software components and understand their interdependencies.
- Excellent problem-solving skills with a focus on delivering practical and sustainable solutions.
- Good communication skills to interact with technical teams and stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Aveva OSIsoft PI.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
