Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP BusinessObjects Data Services

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system dependencies and impact of issues.
• Document troubleshooting steps and resolutions to build a knowledge base for future reference.
• Assist in the implementation of system updates and patches to improve performance and security.
• Support junior team members by sharing knowledge and providing guidance on complex issues.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.
• Strong analytical and problem-solving abilities to diagnose and resolve software issues effectively.
• Experience with data integration, transformation, and migration processes within enterprise environments.
• Familiarity with monitoring tools and techniques to track system health and performance.
• Ability to communicate technical information clearly to both technical and non-technical stakeholders.
• Knowledge of database systems and query languages to support data-related troubleshooting.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in SAP BusinessObjects Data Services.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
  
  

, 15 years full time education