Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Vmware Virtualization Administration

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
• Document troubleshooting steps and resolutions to build a knowledge base for future reference.
• Assist in the continuous improvement of support processes and tools to enhance service delivery.
• Provide guidance and support to junior team members to foster skill development and knowledge sharing.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Vmware Virtualization Administration.
• Experience with managing virtual environments, including deployment, configuration, and maintenance of virtual machines.
• Strong understanding of virtualization concepts, resource allocation, and performance optimization.
• Ability to troubleshoot and resolve issues related to virtual infrastructure and associated components.
• Familiarity with monitoring tools and techniques to ensure high availability and reliability of virtualized systems.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Vmware Virtualization Administration.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
  
  

, 15 years full time education