Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : AWS DynamoDB

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a DynamoDB Administrator, you will be responsible for overall NoSQL database administration on AWS, ensuring availability, scalability, and performance of DynamoDB databases supporting critical applications. You will proactively monitor database systems to ensure secure and highly available services with minimal downtime. Responsible for troubleshooting, performance tuning, and continuous improvement of database environments.

The role includes designing, implementing, and maintaining DynamoDB tables, backup/recovery strategies, and configuration management. You will also provide support for BAU activities and contribute to automation, monitoring, and operational excellence. Working knowledge of data analytics services like Amazon Athena is an added advantage.

Roles & Responsibilities:

In-depth experience in Amazon DynamoDB administration

Responsible for ensuring the availability, scalability, and performance of DynamoDB tables

Practical experience in database monitoring using CloudWatch

Proactively monitor database systems to ensure services with minimum downtime

Strong knowledge of NoSQL data modeling and access patterns

Hands-on experience in L2 and L3 support activities and troubleshooting

Provide SME support for DynamoDB-related issues

Troubleshoot performance issues (throttling, latency, hot partitions)

Good knowledge of implementing database-level security using IAM policies

Manage DynamoDB tables, indexes (LSI/GSI), and capacity modes

Configure and maintain Auto Scaling and throughput settings (RCU/WCU)

Monitor system health, usage patterns, and performance metrics

Experience in implementing backup and recovery (Point-in-Time Recovery)

Knowledge of global tables and multi-region deployments

Ensure high levels of performance, availability, sustainability, and security

Analyze, solve, and correct issues in real time

Provide recommendations for performance and cost optimization

Refine and automate regular processes, track issues, and document changes

Collaborate with application teams on data modeling and design

Provide 24x7 support for critical production systems

Professional & Technical Skills:

Strong understanding of NoSQL database concepts and DynamoDB architecture

Experience with performance tuning and capacity optimization

Hands-on experience with AWS services (CloudWatch, IAM, S3)

Flexible with rotation shifts in a 24*7 environment

Strong analytical and troubleshooting skills

Ability to document technical knowledge and processes

Experience with automation (AWS CLI, Lambda, Terraform/CloudFormation)

Good to have experience in Amazon Athena, AWS Glue, and Data Lake concepts

Strong SQL knowledge (for Athena - good to have)

Scripting knowledge (PowerShell / Python – preferred)

Experience in database automation and monitoring

Additional Information:

Minimum of 5 years of experience in AWS DynamoDB administration

Position is based at Bangalore office

Minimum Of 15 Years Of Full-time Education Required

Experience in Amazon Athena and data analytics services is an added advantage

Exposure to cloud-native applications and microservices architecture is preferred

, 15 years full time education