Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Teams Infrastructure
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and procedures to enhance team knowledge.
- Engage with stakeholders to gather requirements and feedback for continuous improvement.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Teams Infrastructure.
- Strong understanding of cloud-based collaboration tools and their integration.
- Experience with troubleshooting and resolving application issues in real-time.
- Familiarity with network configurations and their impact on application performance.
- Ability to analyze system logs and performance metrics to identify areas for improvement.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Teams Infrastructure.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
