Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP FI S/4HANA Accounting

Good to have skills : NA

Minimum 12 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications that support business functions. The position demands continuous monitoring, analysis, and collaboration to maintain system integrity and performance, contributing to the overall efficiency and reliability of the organization's technology landscape.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Lead efforts to streamline processes and improve system support workflows.
• Mentor junior team members to enhance their technical and problem-solving skills.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP FI S/4HANA Accounting.
• Strong knowledge of financial accounting processes and integration within enterprise resource planning systems.
• Experience in troubleshooting and resolving complex issues in SAP FI S/4HANA environments.
• Ability to analyze system logs and performance metrics to identify root causes of problems.
• Familiarity with change management and incident management processes in application support.
• Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.
  
  

Additional Information:

• The candidate should have minimum 12 years of experience in SAP FI S/4HANA Accounting.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.