Application Services Associate I

Position Details

The ideal candidate must have a high-level professional demeanor suitable for interaction with an experienced and active global clientele base.

Job Description

• Exposure in the global client handling process (respond to retail and professional clients queries via email, chats, and inbound calls)
• Assist clients with enquiries about accounts opening.
• Collaborate with other cross-functional teams to assist with account approval and maintenance.
• You will review documentation related to new account opening.
• Follow internal policy and procedures when dealing with various account-related tasks.
  
  

Qualifications

• Education: University degree required (MBA/bachelor's in finance background)
• Excellent verbal and written communication skills in English are a must.
• Proficient user of MS Office applications, especially Excel
• Ability to prioritize effectively and multitask.
• Independent, punctual, and careful working methods
• Organized team player with an excellent eye for detail
• Good quantitative/analytical skills
  
  

Company Benefits & Perks

• Competitive salary package.
• Performance based annual bonus (cash and stocks).
• Hybrid working model (4 days office/week).
• Group Medical & Life Insurance.
• Modern offices with free amenities & fully stocked cafeterias.
• Monthly food card & company paid snacks.
• Hardship/shift allowance with company provided pickup & drop facility*
• Attractive employee referral bonus.
• Frequent company sponsored team building events and outings.
• Depending upon the shifts.
• The benefits package is subject to change at the management's discretion.