Role : Institutional Business IT Applications Lead / Market App lead / Technology Lead
Location : Prabhadevi.
Department : Information Technology Institutional Business
Experience :10+ years in IT with significant exposure to institutional trading platforms
Role Overview:
The Institutional Business IT Applications Head will lead the technology function supporting key institutional trading and business applications such as Flex, Greek, Omnesys, TCS, and other front-to-back systems. The role entails overseeing Level 3 (L3) support, managing Level 1 (L1) and Level 2 (L2) support teams, ensuring uptime and performance of critical platforms, and facilitating regulatory and exchange-related approvals. The incumbent will collaborate closely with business, operations, and external vendors to align technology solutions with institutional business goals. This role will also have full ownership of Beginning-of-Day (BOD) and End-of-Day (EOD) application readiness and completion.
Key Responsibilities:
- Oversee application lifecycle and support for Flex, Greek, Omnesys, TCS, and other institutional systems.
- Ensure optimal performance, scalability, and stability of platforms in alignment with business requirements.
- Coordinate with vendors and internal teams for issue resolution, upgrades, and customizations.
- Lead L3 support for critical incident handling and root cause analysis.
- Supervise and mentor L1 and L2 support teams, ensuring efficient day-to-day operational support.
- Establish and enforce SLAs for issue resolution and system availability.
- Take end-to-end ownership of BOD and EOD processes, ensuring all systems are production-ready before market open and properly closed post-market.
- Liaise with trading desks, compliance, and operations to translate business needs into technology solutions.
- Manage exchange-related integrations, certifications, and regulatory approvals (e.g., from NSE, BSE , MCX & NCDX).
- Prepare and review documentation required for audits and exchange reporting.
- Build and manage a high-performing application support and development team.
- Define team KPIs, provide performance feedback, and guide professional development.
- Drive key IT projects, migrations, or deployments relevant to institutional business.
- Implement change management processes and ensure minimal disruption to production systems.
- Handson experience on Algo Trading.
Qualifications & Experience:
- Bachelor's or Master's in Computer Science, Information Technology, or related field.
- 10+ years of experience in IT roles, with at least 4 years in a leadership capacity.
- Strong understanding of institutional trading platforms like Flex, Greek, Omnesys, and TCS.
- Proven experience managing multi-tier support teams (L1, L2, L3).
- Experience handling exchange approval processes and compliance in the capital markets domain.
- NISM certificate-7 will add advantage if have.
Key Skills:
- Deep understanding of financial markets and institutional trading workflows
- Incident, problem, and change management (ITIL certification is a plus)
- Strong analytical, communication, and vendor management skills
- Ability to work in a fast-paced, regulated environment with tight deadlines
- Familiarity with FIX protocol, APIs, and order management systems
