- Serving as the primary technical interface with customers, assisting them in evaluating, using, and applying TCAD tools.
- Providing technical support, troubleshooting, and resolving complex issues related to TCAD products.
- Managing new and existing customer relationships, ensuring high levels of customer satisfaction.
- Preparing and delivering technical training and presentations to customers and internal teams.
- Conducting beta testing, benchmarking, and onsite evaluations to support product development and customer needs.
- Collaborating with R&D to specify new features and drive continuous product improvement.
The Impact You Will Have:
- Enhancing customer experience and satisfaction with Synopsys TCAD products.
- Driving the successful adoption and integration of TCAD tools in leading semiconductor companies.
- Contributing to the development and refinement of state-of-the-art TCAD tools.
- Strengthening Synopsys market position through exceptional technical support and customer engagement.
- Facilitating knowledge transfer and training to empower customers and internal teams.
- Playing a key role in the continuous innovation and advancement of semiconductor technology.
What You ll Need:
- PhD in Electrical Engineering, Physics, or a related field.
- Strong background in semiconductor manufacturing technology and device physics.
- Proficiency in numerical methods and simulation tools.
- Excellent IT skills, particularly in Linux, Python, and TCL scripting.
- Minimum of three years of experience with TCAD simulation tools.
Who You Are:
- A proactive and customer-oriented professional with excellent communication skills.
- Detail-oriented with strong problem-solving abilities.
- A collaborative team player who thrives in a dynamic environment.
- Adaptable and able to manage multiple priorities effectively.
- Passionate about technological innovation and continuous learning.
