Job Description
What you'll do
- Candidate should be having strong customer-oriented approach. This position requires a person who can demonstrate strong knowledge, and understanding of the product line, can operate with minimal supervision, is a self-motivated person, fast learner, and is highly competent in developing business strategies for EXFO's industry-leading Fiber Management System product line.
- Contribute to achieving or exceeding the regional sales and business development objectives in collaboration with all concerned.
- Support the sales team during the proposal phase of new/existing opportunities by providing pricing estimates, resource requirements, preliminary project timelines, SOW language, and acceptance test plans.
- Candidate should own pre-sales cycle, including assisting sales in closing the sale, and business development objectives along with Regional Sales Managers.
- Candidate should be technical interface/ bridge between the Indian MDR & Telco customers and Product management team, product experts, post-sale support, R&D etc. from headquarters.
- Developing and delivering product presentations at customers, conferences, and other venues as required.
- Taking responsibility for effective deployment and adoption of demo equipment for field trials/ POC.
- Ensure we have a fully documented customer profile for every opportunity where a quote is made and all relevant data in the CRM is up to date.
- Provide post-implementation onsite troubleshooting assistance in support of the SE/SS team as required.
Technical Skills
What we're looking for
- Outstanding knowledge of manufacturing industry ecosystem. Telecom customer base will be adding advantage.
- Exceptional Knowledge of Photonics Integrated Circuits (PIC) testing, high end technologies of manufacturing industry like high-speed transmission 400G & above, Tunable laser, filters, trans receiver/mux-demux validation, Optical spectrum etc.
- Having knowledge of reflectometry technology, ITU-T standards for transmission system testing.
- Should have a fair knowledge of transmission technologies like SDH, OTN, WDM, SyncE & PTP, CPRI, Fiber Channel etc.
- Good understanding of Test system components in Manufacturing & R&D ecosystem.
- High degree of knowledge on automation and could develop script for 3rd party instrument integration
- Familiar with MS office tools, Visio project library, MS project tools.
Required Aptitudes.
Customer Skills
- Experience in Customer facing role.
- Effective communication skills - oral and written, Presentation.
- Understands and is sensitive to customer business requirements.
- Customer advocate.
- Capable of Cross-selling products and services.
General Aptitudes
- Self-motivated with a strong team attitude.
- Ability to work in team environments and be part of the team.
- Strong planning, organizational, and prioritization skills.
- Process oriented.
- Strong work ethic and integrity.
- Operates with a high degree of professionalism.
- Effective written and verbal communicator.
- Demonstrates strong judgment and analytical skill.
- Initiative and accountability.
- Adaptable to change/flexible.
- Innovative technical problem solver and out-of-the-box thinker.
- Well organized and results oriented.
Experience Level
Pertinent experience: 7-10 years of experience selling in consultative, direct sales, and team environments.
Experience Working Within Direct And Overlay Sales Environments.
Language requirements: English is a prerequisite, others are advantageous.
Education: Engineering Degree in telecommunications, electronics, or equivalent
Travel: 50%
Any Other Combination Of Experience/studies Will Be Considered.
EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
