Review user stories to understand requirements and technical architecture documentation for solution
Identify gaps and work with business analysts to ensure completeness of requirements for technical development
Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file-based transfers, etc.
Configure and build the ServiceNow HRSD solution to meet identified business requirements, process guides, and user stories
Provide configuration options to meet specific requirements identifying respective pros and cons for each option
Ensure that ServiceNow standard practices are utilized for all configurations and customizations
Provide insight and expertise into the ServiceNow HRSD configurations and custom application development
Responsible for unit testing and end-to-end testing of the fix-related defects and/or enhancements through final deployment across sub-production and production environments
Create the technical documentation, technical design documentation, build/configuration documentation, and release notes
