Roles & Responsibilities
- Participates in troubleshooting and problem resolution.
- Aligns engineering solutions with the Technology strategy and supports the application s requirements.
- Plans and implements procedures to maximize engineering and operating efficiency for application integration technologies.
- Takes accountability for the technology assets owned by the team.
- Provides leadership to the team to achieve the following objectives:
- Design, configuration, implementation of middleware products and application design / development within the supported technologies and products.
- Proactive monitoring and management design of supported assets assuring performance, availability, security, and capacity.
- Maximize the efficiency (operational, performance, and cost) of the application assets.
Qualifications
Required Skills:
- Java Developer - 7+ yrs experience in IVR Development, Springboot, Openshift, AWS, Javascript, RestAPI, Microservices, Kafka, Oracle SQL, Jenkins, Orchestrator, Git.
- Strong written and verbal communication skills with the ability to interact with all levels of the organization.
- Strong influencing/negotiation skills.
- Strong interpersonal/relationship management skills.
- Strong time and project management skills.
- Familiarity with agile methodology including SCRUM team leadership.
- Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.
Required Experience & Education:
- 11+ years of experience
- Proven experience with architecture, design, and development of large-scale enterprise application solutions.
- College degree (Bachelor) in related technical/business areas or equivalent work experience.
- Industry certifications such as PMP, Scrum Master, or Six Sigma Green Belt.
Desired Experience:
- Healthcare experience.
- Coaching of team members.
- Bot Development (Voice or chat).
- Amazon Connect.
