We are seeking aServiceNow APM/EADeveloper should be focused on building, customizing, and maintaining solutions within the ServiceNowApplication Portfolio Management (APM)orEnterprise Architecture (EA)module. This role requires strong coding skills and in-depth platform knowledge to translate business requirements into functional, scalable solutions.
Key Responsibilities:
- Customization and Scripting: Design, develop, and customize solutions within the ServiceNow platform using JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, and Script Includes.
- Module Development: Build and configure new functionalities within the APM/EA workspaces, including application rationalization, technology risk assessments, and lifecycle management workflows.
- Integration Development: Develop and maintain integrations between ServiceNow and external systems (such as CMDB discovery tools, financial systems, and other enterprise applications) using REST/SOAP APIs, IntegrationHub, and other integration technologies.
- Data Modeling and CMDB:Apply CSDM (Common Service Data Model) principles to ensure data integrity and build a robust, accurate application data model within the Configuration Management Database (CMDB).
- Problem Resolution:Troubleshoot and debug complex technical issues related to APM/EA configurations, integrations, and performance, implementing effective and scalable fixes.
Technical Proficiency:
- Strong proficiency inJavaScript, Glide API, Jelly, HTML, CSS, andServiceNow specific APIs/scripting.
- Hands-on experience with ServiceNow development tools including Business Rules, Client Scripts, Script Includes, Workflows, Flow Designer, and Service Portal widgets.
- Proven experience in developing integrations usingREST/SOAP APIsand Integration Hub.
- In-depth knowledge ofCMDBandCSDMframeworks.
Certifications (Preferred):
- ServiceNow Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist (CIS) - Application Portfolio Management
