Job Description
Analyses labor data and business trends to identify opportunities for staffing optimization and productivity improvement. Develops and maintains workforce planning models and dashboards to support accurate forecasting. Validates data integrity and ensure consistency across workforce planning tools.
Monitors key performance indicators (KPIs) related to service levels, labor efficiency, and cost control. Supports outage procedures and coordinate communications across teams to maintain system stability. Assists in implementing best practices for workforce management to achieve operational goals.
Partners with operations, HR, and finance teams to align labor plans with business objectives. Facilitates meetings and discussions to review workforce strategies and progress against targets. Provides actionable insights and recommendations to leadership based on data analysis.
Ensures adherence to labor laws, company policies, and staffing guidelines. Prepares and presents workforce metrics, trend analyses, and recommendations to stakeholders. Maintains documentation and reporting standards for workforce planning activities.
Contributes to workforce management projects by tracking milestones and supporting execution. Identifies process improvement opportunities and assist in implementing solutions. Stays updated on industry trends and emerging technologies to enhance workforce planning capabilities.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Respect the Individual: Demonstrates and encourages respect for others; drives a positive associate and customer/member experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.
Respect the Individual: Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others contributions and accomplishments.
Respect the Individual: Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Act with Integrity: Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.
Act with Integrity: Is consistently humble, self-aware, honest, and transparent.
Serve our Customers and Members: Delivers results while putting the customer/member first and applying an omni-merchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
Serve our Customers and Members: Adopts a broad perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans.
Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Strive for Excellence: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Business, Operations Management, Human Resources, Analytics, or related field OR 2 years of experience in workforce management, scheduling, or related area.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Experience with workforce planning software and analytics tools., Master's degree in Business, Operations Management, Human Resources, Analytics, or related field.
Primary Location...Bldg 2 Cumulus Prestige Tech Cloud, , India
