Analyst, SAP Concur

Magna is implementing the Concur Travel Request Expense system company-wide, for approximately 300 corporate entities globally.

• This role will be instrumental in supporting, implementing, troubleshooting, and further enhancing the use of Concur within Magna International.
• As this role matures, the position may be expanded to include all aspects pertaining to the implementation and support of Concur Travel Booking.

Major Responsibilities:

• SAP Concur support (2nd and 3rd level) and collaboration with the vendor helpdesk at Concur
• Support and self-responsible execution of onboarding Magna divisions to Concur
• Execution of configuration changes within Concur
• Support activities related to Concur integration with ERP systems (SAP ERP or Standard Accounting Extract)
• Training and educating users on Concur expense entry tracking in line with Magna IT standards
• Collaboration with Concur vendor support on the Cognos Reporting area
• Support in testing and requirement specification for robotic process automation
• Coordination and collaboration with Magna internal teams (IT, Business Travel, Finance, HR)

Knowledge and Education:

• Business and process analysis experience
• Fluency in English at a business or near-native level
• Experience in a client-facing role
• Experience with financial HR applications or knowledge of accounting practices

Work Experience:

• 2–3 years of project implementation/training experience
• Experience supporting or using SAP Concur cloud travel management solution
• Experience working directly with customers to resolve complex implementation issues
• Experience in a multicultural and global work environment

Skills and Competencies:

• Excellent written and verbal communication skills
• Ability to confidently interact with individuals at all levels of the organization and external vendors
• Capable of delivering classroom training for project teams
• Strong time management and prioritization skills
• Excellent organizational and planning abilities
• Quick learner with the ability to understand new systems and workflows
• Able to work independently as well as collaboratively in a team setting