Job Description
The Analyst will be performing Quality Assurance review on eDiscovery data processes.
Responsibilities
- Responsible for applying and monitoring quality controls across eDiscovery Operations
- Document, track and report on quality of work performed by Operational teams
- Ensure that standardised procedures and workflows are followed for all activities
- Validate and deliver quality results from multi-cultural and different time zones teams
- Proactive communication of any potential risk points
- Manage timely completion of multiple requests including adjusting and reprioritising work requests according to changing circumstances and needs
- Report and analyze quality trends
Assists in the development of systematic approaches for assuring high quality services
Qualifications
- B.E./B. Tech./MCA 0-1 Years in E Discovery tools (Relativity)
- Previous experience in a Quality Assurance role
- Thorough understanding of Microsoft Windows and the Microsoft Office Suite of products
- Excellent verbal and written communication skills; Excellent analytical and organizational skills
- Strong interpersonal and communication skills
- Ability to multi-task and work multiple projects in a fast paced & dynamic company environment
- Accountability, ownership and commitment to quality
- An independent worker who will take the initiative to ensure goals are met.
- 24/7 company with rotational shifts
- Time management skills/Proven ability to meet deadlines.
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