Analyst-Marketing Analytics

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

Function Description:

This position will play a critical role in within the Consumer Business for India to share data backed insights to drive decision management & monitor key business metrics.

Purpose of the Role:

The position will deliver on several initiatives which are imperative for the market's overall performance.Areas of responsibility include strategic business analytics, Data decision management & Portfolio Analytics.

Job Responsibilities:

• Lead strategic business analytics for consumer business

• Key business metric reporting for analyzing trends to drive insights and timely decision making

• Customer Analytics via portfolio segmentation, competitor intelligence and predictive analytics.

• Develop specific treatment plans per segment to support business needs

• Develop and maintain machine learning models to solve for business problems

• Analyze data requirements, create a data flow & to deliver on business initiatives

• Facilitate campaign analytics and enable fulfilment of marketing campaigns

• Design & execute MIS Reports across LOBs and disseminate using reporting platforms such as Tableau

• Build world-class data solutions by enabling automation of key data requirements to drive efficiency

Qualifications

• A master's degree in computer science, Economics, Statistics or a related field is required.

• Superior analytical skills and problem-solving skills are required

• Demonstrated ability to synthesize complex data

• Experience in NBFC/ BFSI / Fintech analytics is preferred

• Strong communication skills

• At least 4 years exposure to SQL, GCP (Big Query), Python/Hive, Tableau/Power BI and Advanced Excel

• Proven ability to influence and negotiate with external and Internal stakeholders

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.