Analyst - HR Operations

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

What this job involves:

• Resolve Tier 1 queries and transactions related to core HR processes
• Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions
• Managing Employee On boarding & Exit formalities
• Provide query resolution for Employee Self Service/Manager Self Service requests
• Manage Letter creation activities related to Promotion, Transfer, Termination, Employee Type changes etc.
• Managing semi-functional issues in Workday
• Ability to challenge the status quo and implement process improvements to enhance the end user and HR partner experience
• Demonstrate good proficiency in HR processes and standard operating procedures
• Communicate and distribute processes, policies, and other relevant documentation to employees, needed to resolve the query/issue
  
  

Key Skills

• Demonstrating good understanding of core HR management practices, processes, procedures, and policies
• Good written and verbal communication skills
• Previous experience in Workday HR environment preferred or similar HR ERP desirable
• Knowledge of Case Management tool an added advantage
• Knowledge on MS Office Suite skills (Word, Excel, Outlook)
• Bachelor's degree in Human Resources or Personnel Management
• 1-2 years of experience in HR or client services role preferred
• Comfortable to work in Global shift timing.
  
  

Sound like you In this role, your key responsibilities will include:

• Highly Organized and Self-motivated
• Highly Employee and Customer centric
• Strong team player, willing to learn and share experiences with other team members
• Attention to detail and ability to work towards tight deadlines
• Result oriented and Proactive in achieving results
• Ability to manage competing priorities and multiple stakeholders
• Highly Flexible and Adaptable to conditions and business requirements
  
  

What we can do for you:

At JLL, We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.