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Job Description:
As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies.
Job ID: 148631567
Skills:
Control awareness, MS Office toolkit, Qualified accountant
Skills:
Vba, Microsoft Excel, Python, bond mathematics, RMBS, payment waterfalls, CLOS, ABS, snowflake SQL, fixed income instruments, factset, securitised products, Intex, cash flow mechanics
Skills:
Csa, Repo Agreements, Credit Risk, quantitative risk analysis, trading documentation negotiation, trading products, isda, prime brokerage, Hedge Funds, Financial Markets, Market Risk
Skills:
Power Bi, OneStream, Peoplesoft
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